Customer Satisfaction Survey

Thank you for agreeing to participate in this important survey which will help FNSS to understand customer perception. This survey aims at gaining your thoughts and opinions in order to improve our products and processes to better serve you in the future. Your personal identity information and all answers you provide will be kept strictly confidential.

This survey will take around 20 minutes. There are five parts in this survey including 19 questions in total.

Product Performance Perception

Performance

Usage Experience

FNSS Resident Field Support Team Perception

Resident Field Support Team Performance Perception

Overall FNSS Perception

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